I2malaysia Terms and Conditions – Official Platform Usage Policy

These Terms and Conditions govern your use of the i2malaysia platform, including the website, mobile app, games, payment services, and all other features available through our platform. By using the i2malaysia platform in any way, you agree to comply with all terms stated herein.

If you do not agree with any part of these Terms and Conditions, you are not permitted to use the i2malaysia platform. We advise you to read this document carefully and contact our support team if any part is unclear before proceeding with registration.

These Terms and Conditions are to be read together with Privacy Policy and Responsible Gaming Policy us, all of which together form the complete agreement between you and i2malaysia.

To register and use the i2malaysia platform, you must meet all of the following eligibility requirements:

• Minimum Age: You must be at least 18 years of age, or have reached the minimum legal age to participate in online gaming in your local jurisdiction, whichever is higher.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement.
• Location: You must be located in a jurisdiction where the use of online gaming platforms is permitted by local law. It is entirely your responsibility to ensure this.
• Non-Platform Employee: You are not an employee, contractor, agent, or representative of i2malaysia or any of our affiliated companies.
• One Account Only: You do not hold any other i2malaysia account. Each individual is permitted to hold only one account.

All information you provide during the registration process must be accurate, complete, and up to date. i2malaysia reserves the right to verify a member's identity at any time through a Know Your Customer (KYC) process, which may require supporting documents such as a national ID or passport.

You are solely responsible for maintaining the confidentiality of your account password. All activity that occurs in your account, whether authorized or not, is your responsibility. If you suspect unauthorized access to your account, please contact our support team immediately.

• Full Name: The registered name must match the name on your official identification document. A name discrepancy may result in withdrawal delays or rejection.
• Phone Number & Email: Must be an active and reachable number and address for verification and important notification purposes.
• Bank Account: The bank account registered for withdrawals must be in the same name as the member. Withdrawals to third-party accounts are not permitted.

I2malaysia reserves the right to decline, suspend, or terminate any account without providing a reason where there are reasonable grounds to do so, including but not limited to suspected fraud, provision of false information, or breach of any term in this document.

I2malaysia supports a wide range of local payment methods for the convenience of Malaysia members, including FPX, Touch 'n Go eWallet, GrabPay, MAE, and direct bank transfers via Maybank, CIMB, Public Bank, RHB, Hong Leong Bank, and other major local banks.

Deposit Policy:

• The minimum deposit is MYR 30 per transaction.
• All deposits are processed instantly or within 5 minutes depending on the chosen payment method.
• Deposited funds may only be used for gaming purposes within the i2malaysia platform.
• I2malaysia does not charge any processing fees on deposits.

Withdrawal Policy:

• The minimum withdrawal amount is MYR 50 per transaction.
• Withdrawal requests are typically processed within 5 to 15 minutes after verification by our finance team.
• All withdrawals will be processed to the bank account registered under the same member's name. Withdrawals to third-party accounts are not permitted under any circumstances.
• I2malaysia reserves the right to request additional verification documents before approving any withdrawal request, particularly for amounts exceeding certain limits.
• Withdrawals may be temporarily placed on hold during a pending KYC review.

I2malaysia offers various promotions and bonuses to members from time to time. All such offers are subject to specific terms and conditions stated on the relevant promotions page. The following terms apply generally to all bonuses and promotions:

• Wagering Requirement (Rollover): Every bonus is subject to wagering requirements stated clearly before any withdrawal of bonus winnings can be processed.
• One Active Bonus at a Time: Members may only use one promotional bonus at a time, unless otherwise stated.
• Bonus Validity Period: All bonuses have a set validity period. Bonuses not used within the specified period will expire and cannot be reinstated.
• Bonus Abuse Prohibition: Any attempt to manipulate or abuse the bonus system, including opening multiple accounts to claim bonuses repeatedly, will result in account suspension and forfeiture of all associated winnings.
• Right to Cancel Promotions: i2malaysia reserves the right to modify, suspend, or cancel any promotion at any time without prior notice, particularly if there is evidence of abuse.

All games available on the i2malaysia platform are operated using Random Number Generator (RNG) technology certified by independent auditing bodies. This ensures every game outcome is completely random and free from any manipulation.

• Each game has its own rules and Return to Player (RTP) rate, which can be viewed in the relevant game information section.
• In the event of a technical disruption during a game session, our system will restore the game state to the last verified status prior to the disruption.
• In the event of a dispute regarding game outcomes, the decision of the i2malaysia server is final. Our server logs are the official record used to resolve any disputes.
• Any attempt to use third-party software, automated bots, or other unauthorized methods to gain an unfair advantage in games is strictly prohibited.

I2malaysia expects all members to conduct themselves respectfully towards fellow users and our support team. The following behavior is strictly prohibited on our platform:

• Using offensive, threatening, or abusive language toward any user or platform staff.
• Sharing your account, password, or login credentials with any other party.
• Attempting to access another member's account without authorization.
• Using the platform for any illegal activities, including money laundering.
• Spreading false or misleading information about the platform to other members.
• Using any software or tools designed to interfere with the normal operation of the platform.

Violation of any of the above rules may result in a warning, temporary suspension, or permanent termination of your account, depending on the severity of the violation.

I2malaysia reserves the right to suspend or terminate any member's account for the following reasons, without prior notice:

• Violation of any terms in this document.
• Suspected fraud, money laundering, or other illegal activity.
• Providing false information during registration or the KYC process.
• Attempts to unfairly influence game outcomes.
• Unauthorized chargebacks filed through a bank or payment provider.

If your account is terminated due to a violation, i2malaysia reserves the right to forfeit all balances in the account, including cash, bonuses, and pending winnings. For terminations not involving a violation, any existing balance will be returned to the member once the investigation is complete.

To the extent permitted by applicable law, i2malaysia shall not be liable for:

• Any loss or damage arising from the use of or inability to use our platform.
• Service disruptions caused by circumstances beyond our control, including third-party internet infrastructure failures.
• Loss of opportunity, income, or unrealized winnings due to technical disruptions.
• Unauthorized access to your account resulting from your own negligence in safeguarding your login credentials.

The i2malaysia platform is provided "as is" without any express or implied warranties regarding continued availability or freedom from errors. We always strive to ensure 24/7 platform availability but cannot guarantee perfect uptime under all circumstances.

I2malaysia takes the privacy and personal data protection of all members seriously. All information you provide to us is collected, processed, and stored in accordance with Privacy Policy us in detail.

In summary, we:

• Only collecting data necessary for platform operations and legal compliance.
• Protecting your data with 256-bit SSL encryption at all transmission and storage points.
• Does not sell or transfer your personal data to third parties for marketing purposes without your consent.
• Complying with all relevant data protection laws in force in Malaysia.

For more information on how we handle your data, please review Privacy Policy us in full.

I2malaysia is committed to promoting healthy and responsible gaming practices. We provide a range of tools to help members manage their gaming habits, including:

• Deposit Limit: Set daily, weekly, or monthly deposit limits for your account.
• Loss Limit: Set the maximum amount you are willing to lose within a given period.
• Session Time Limit: Control how long you play in a single session.
• Self-Exclusion: Take a temporary break (24 hours, 7 days, 30 days) or permanently close your account.

If you are concerned about your gaming habits or those of a loved one, please visit the Responsible Gaming us for more detailed guidance and support resources.

I2malaysia reserves the right to modify, add to, or amend any part of these Terms and Conditions at any time. Any changes made will take effect immediately upon being published on our platform.

For significant changes that may directly affect member rights, we will endeavor to provide reasonable notice via email or in-platform notification at least 7 days before the changes take effect.

Continued use of the i2malaysia platform after changes are published or after the notice period expires constitutes your acceptance of the latest version of the Terms and Conditions. We therefore encourage you to review this page periodically to stay informed of the current applicable terms.

If you disagree with any amendment made, you have the right to close your account and withdraw your balance before the changes take effect.